The following On-Site Support Packages will ensure functionality of your PC and its components
Single Service Support $74.95 (up to three hours) + $15/hour thereafter Covers Inside and Out PC cleaning and hardware evaluation of up to three household computers Any needed hardware replacement/upgrades with parts you supply that we purchase at cost. Includes installation/configuration of peripherals (printers, montiors, speakers, etc.)and one week of e-mail support following service
Basic Support $159.95 per year Covers one annual cleaning and hardware evaluation of up to three household computers Any needed hardware replacement/upgrades (parts charged at cost) throughout the plan's term Covers two Emergency Support and four E-Mail Support calls during the plan's term Additional support discounted to $49.95 per call with no additional hourly charge
Premium Support $309.95 per year Covers two annual cleanings and hardware evaluation of up to three household computers Any needed hardware replacement/upgrades (parts charged at 5% discount) Covers five Emergency Support and six E-Mail support calls during the plan's term Additional support discounted to $39.95 per call with no additional hourly charge |